CBCS is a not-for-profit organisation specialising in the provision of accommodation and care for the aged.
Established in 1976 by a group of people from NSW Christian Brethren churches (also known as the ‘Open Brethren’), the organisation has developed from providing one small retirement village in Pennant Hills, to being a growing niche provider of quality services and accommodation.
The Vision of CBCS
Christ’s Love compels us to care for and enrich our community
The Mission of CBCS
The Mission of Christian Brethren Community Services is
To strive to be connected to the community by being inclusive, valuing all people and demonstrating Christ’s love through a continuum of quality care as it is needed.
The Values of CBCS
In order to fulfil the Mission and Vision statements above, the values that will drive our behaviours as an organisation are:
Aged Care, Respite Care & Nursing Homes Run with Christian Ethos
As the name of our organisation implies, we are a Christian organisation and therefore our Christian Ethos is of first importance. For us, this means that we believe that all people are created in the image of God and therefore are of great value to Him. Hence, we have a responsibility to care for all those who are entrusted to us to the best of our God-given ability. This responsibility extends to residents, staff and visitors to our Village. Our caring will reflect the attitude of service shown by the Lord Jesus Christ, and the integrity with which He lived.
This Christian Ethos means that the following will be examples of our behaviour in our work:
- We care for all of those entrusted to us to the best of our God-given ability
- We see our work as not “just a job”, but as an opportunity to serve others
- Our words and actions are consistent with the Christian principles underlying CBCS
- We can be relied on to act consistently in our relationships with residents, staff and visitors
Striving to Provide Excellence in Retirement & Respite Care
The state or quality that demonstrates that someone or something is of a high standard.
In keeping with the fact that we serve a perfect God, we strive for excellence in all we do. We are not content to be average. We desire to be the best, not for our own satisfaction, but for the good of those we serve and those who serve with us.
Putting this value of excellence into practice means that we:-
- Work with others to achieve a common goal – a high standard of care of the elderly residents and the aged in the community
- Regularly appraise our work and the systems of our workplace against that of comparable peer groups and work places
- Actively research new systems and procedures to achieve our goals
- Enthusiastically cooperate and work with others to implement new systems and procedures
- Strive to perform all tasks to the best of our ability, mindful of the need for innovative action and outcomes that demonstrate a high standard of care
- Demonstrate by our words, actions and attitudes our commitment to and belief in the pursuit of excellence, both on a personal and professional level
Part of our pursuit of excellence is seen in the way in which we benchmark our organisation, both its care and its financial performance, against others in the industry. Benchmark results are then reviewed as part of our Continuous Improvement program to ensure that we are making the most of our resources to provide the very best care to our Residents and their families.
Respect for People, Their Beliefs & Situations in Aged Care Homes
Treating all others as important and worthwhile individuals.
Respect means that we treat all others as important and worthwhile individuals. This involves:-
- Having a non-judgemental attitude
- Treating others as individuals
- Loving others
- Accepting individuality
- Understanding others’ needs and meeting those needs
Putting this value of respect into practice means that we:-
- seek to understand the motivations and viewpoints of other people
- listen and act considering the motivations and viewpoints of others
- strive to be consistent in my dealings with others
- invite feedback from other staff
- welcome and act on constructive criticism
- demonstrate and encourage innovation within the bounds of reasonable professional practice
Deeply Caring Retirement Villages and Nursing Homes in Sydney
Supporting, accepting, understanding and empathising with people while being concerned for their well-being.
Care is at the heart of our business. That is what we are here for.
Care means supporting, accepting, understanding and empathising with people while being concerned for their well-being.
Putting this value of care into practice means that we:-
- provide opportunities for others to express their needs and concerns
- give feedback to others and seek to affirm them
- seek to provide necessary support to others
- attempt to be flexible in the way that we work
- seek to understand others by “putting myself in their shoes”
- provide assistance and support to the people we work with, to enable them to meet the demands of their role
CBCS Practices Equity at all of Our Aged Care Facilities
Nurturing a working and living environment which promotes acceptance.
Equity means nurturing a working and living environment which promotes acceptance based on impartiality, fairness, individuality and non-judgemental attitudes.
When we display equity in the way we work, we:-
- accept the individuality of all people and do not criticise them because they are different to us;
- actively seek to understand the differences between others and ourselves;
- respect an individual’s culture and beliefs, and accept the person’s right to hold those beliefs;
- endeavour not to be judgemental towards any staff member or resident; and
- endeavour not to display favouritism towards any resident and to treat them all equally and fairly.
Equity is an important aspect in our workplace, leading to harmony and teamwork.
Stewardship in Aged Care and Retirement Villages. Trustworthy.
Caring for the physical, financial and human resources of the organisation as if they were my own.
Stewardship means caring for the physical, financial and human resources of the organisation as if they were my own. It comes from the idea of looking after something that belongs to someone else.
We can show that we are good stewards of the organisation’s resources by:-
- Showing wisdom and prudence in making requests for and allocation of resources;
- Accepting responsibility for the way in which we use the resources available to us;
- Being honest and trustworthy with the resources available to us;
- Not wasting any of the resources available to us; and
- Taking care of the environment in which we work.
If you are keen to find out a little more, you can download a copy of our constitution here.
Watch our video to find out more about CBCS and how we can help your family